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Jollibee probes hacking
By J.Lo
TONY TAN CACTIONG
“Parallel to these efforts, we are working closely with relevant authorities and experts,” Jollibee Group has begun investigation into cybersecurity incident that may have compromised records of millions of customers.
In statement, Jollibee Group emphasized its e-commerce platforms are unaffected and remain operational.
“We take this matter seriously and have launched investigation to better understand scope of incident,” it said.
Jollibee Group said response protocols have been implemented on top of enhanced security measures to further protect its data against threats.
“Please be assured we are continuously fortifying our defenses against future threats and remain committed to our priority of safeguarding customer data,” it said.
Furthermore, Jollibee Group urged public to be vigilant and exercise good information security practices, including keeping passwords secure and changing them often.
Other brands under Jollibee Food Corp. are Greenwich, Red Ribbon, Burger King Philippines and Highlands Coffee.
Meanwhile, Department of Information and Communications Technology (DICT) would intervene in investigation on cybersecurity breach involving private companies only if requested to do so.
DICT Undersecretary Jeffrey Ian Dy made this clear when sought for comment on Jollibee Group’s announcement that it would investigate recent cybersecurity breach.
“If private companies are involved, we’re usually hands off unless they actively seek help,” Dy said.
DICT official added National Privacy Commission (NPC) that usually deals with cybersecurity attacks involving private entities.
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